Mapiful Help Center

Problems with my Order

• How do I make a change to my order once it has been placed?
• Can I cancel my order?
• Can I add another print to my order after making payment?
• I have received my Mapiful and there is a mistake in the design. Can I exchange it?
• Can I return my print?
• Can I return my hanger/frame?
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Creating a Mapiful

• Can I choose any design for my Mapiful?
• Can I add non-Latin characters to my Mapiful?
• My chosen text doesn’t fit on the Mapiful?
• What do I do if I experience technical problems designing my Mapiful, or if the site isn’t working for me?
• Can I add emojis and symbols to my text?
• Can I get a digital download of my Mapiful?

Product Information

• Which size baby onesie should I choose?
• Tell me more about your textile printing techniques
• What is your return policy for apparel and textile products?
• How long will it take for my apparel to arrive?
• Where is Mapiful's apparel produced?
• How do I wash and care for my apparel?
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• Do you print your Mapiful logo on the posters?
• Which poster sizes do you offer?
• How thick is the white border on your posters?
• Can I order a print in a custom size?
• What kind of paper and ink are Mapiful's printed with?
• Can I choose a different color than available?
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Sustainability

• Are your materials sustainably sourced?
• Do you ship sustainably?
• Where are your printing facilities?
• Do you collaborate with external sustainability partners or organisations?

Retail & Business

• Where is Mapiful located?
• Do you collaborate B2B?
• Can I become a Mapiful retailer?
• I want to work at Mapiful! Where can I apply?
• I am a social media influencer. Can I collaborate with you?