Mapiful Help Center Problems with my Order Problems with my Order I forgot to add the discount to my order. Can I still get the discount? Fear not, mistakes happen sometimes! Please contact us via our request form, and we will do our best to help you. Related articles I have entered the wrong contact information. Can I change it? I didn’t receive an order confirmation. How do I know that my order went through? Who will my order ship with? I’ve received a different product to the one I ordered. What do I do? My order is a gift - can you remove the invoice from the package?